For termination of lessons, tutors are expected to commit for at least the 4-weeks of tuition. If the tutor backs out of an assignment without a valid reason (e.g. illness) before completing at least 4-weeks of tuition, he/she will not be entitled to receive any tuition fees. i.e. You will only be required to pay 50% of the tuition fees (plus any applicable taxes) directly to the agency.
Unfortunately, we are unable to force tutors to commit for more than 4-weeks. However, we do encourage responsible behaviour and let our tutors know that they should do their best to commit at least until the end of year exams. Most of our tutors follow through.